A migration from WordPress to Shopify with storytelling at the heart of its redesign for natural skincare brand Formerly Known As Haeckels

Formerly Known As Haeckels is a marine-derived skincare and fragrance company based in Margate, England.

It was founded by Dom Bridges in 2012 when during his time as a beach warden the entrepreneur began experimenting with seaweed harvested from Margate’s shores.

Unhappy with the beauty industry’s status quo, Bridges decided to turn his passion into something bigger and Formerly Known As Haeckels was born.

Today the brand – which has one of only two licences in England to harvest seaweed – handcrafts its all-natural products from its seafront laboratory in Margate. Every product tells a story of the shores it came from, educating and inspiring people around the globe about the power of natural ingredients and conscious consumption.

Each skin, bath and body product is packaged in Vivomer, a 100 per cent home-compostable material that biodegrades within one year without leaving waste behind.

For those seeking treatments, Formerly Known As Haeckels has two stores, known as Houses, in Margate and London, offering treatments ranging from oxygen and algae plump facials to pregnancy body massages.

The skincare brand approached By Association Only to migrate its store from WordPress to Shopify.

It also wanted to create a site that encourages storytelling, enabling the company to educate its customers on its philosophies and product origins as opposed to merely driving conversions.

A main focus then was on designing out-of-the-ordinary, engaging and educational product pages with fullscale imagery and video content including a transparency wheel to explain pricing.

New store features and enhancements

UX improvements

Enhanced flexibility for content creation

Utilisation of Shopify markets

Tech integrations & optimisations

New app integrations

Content curation templates

Appointment booking system

Upsell features

Strategic loyalty programme

Product recommendations and bundles to increase sales

Inclusion of customer reviews to increase brand authority

Redesigned page templates to improve conversion funnel

Improved SEO performance metrics and site speed

Project
Overview

Bremont Blog mobile

In partners we trust

Formerly Known As Haeckels runs a series of parallel international stores, powered by a number of key Shopify-connected technologies and partners.

Klevu

Klevu’s AI and NLP-powered discovery suite includes on-site Smart Search, Smart Category Merchandising, Smart Recommendations and a Personalisation Engine, enabling ecommerce websites to deliver shopping experiences powered by real-time shopper intent.

Klaviyo

Klaviyo is a sophisticated one-stop email marketing platform that creates relevant customer experiences by listening, analysing and acting on consumer data. Delivering targeted user journeys across email and other owned channels.

Yotpo

Yotpo's ecommerce marketing platform helps brands win customers for life with reviews, SMS marketing, loyalty and referrals, subscriptions, and visual UGC.

Wilford

Wilford puts customers at the heart of online booking by creating a unique, flexible, intuitive experience that elevates brand interactions.

Pandectes

Manage your store’s cookie consents and script blocking from one place using the Pandectes GDPR Compliance app, making it easy to meet GDPR and CCPA requirements.

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